Order Confirmation
As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
- If the item title shows preorder for your country, your order is preorder. Usually preorder will ship out in 2 weeks after you placed the order.
Shipping
- UK: Ship from UK warehouse with UK Plug, free shipping, no customs.
- Ireland: Ship from UK or Germany warehouse , please pay attention.
- Island and remote address: We can only ship from China, buyer need bear customs clearance fee.
- Due to COVID-19, so all shipping company canceled signature service, please note!
- We offer Fast shipping via Yodel, Hesmes, or other couriers in 24 hours after we got your order(Business days).
- After the order is processed, allow 2 to 7 business days for the product(s) to reach you.
- If you have not got your tracking number within 24 hours after pay( business days) and your tracking number haven't update in 3 days, please contact us to check it.
Return
We are confident that our LED grow lights will provide you with a spectacular grow, however, if you are not satisfied with your purchase after you receive it, please contact us here. We will work with you to resolve any issues and replace you product(s) or refund your purchase within the terms of this policy. We will do our best to get back to you within one business day regarding your issue.
The customer is responsible for return shipping charges when returning an item(s).
- Request return shipping information before returning any merchandise. Contact us before returning any and all items. Items sent back without authorization may not be refundable.
- To be eligible for a refund, your item must be: Unused in the original packaging and in the same condition that you received it or in like new condition and free of wear.
All parts (i.e. cords, controllers, hangers) must be present when returned.
Return policy
The light can be returned or replaced within 30 days after delivery, in the precondition of non-artificial damage. No quality issue, buyer need bear the return shipping fee.
Refunds
Once your return is received and inspected, we will send you an email to notify you about your refund.
If you are approved, your refund will be processed and you will be sent a confirmation. At this point, we the refund is out of our hands and we do not have any control over the speed of the refund. The bank or payment processing service may take up to 3-7 business days to transfer the funds back into your account.
To receive your refund for returning a product that you were not satisfied with, send us a copy of the shipping receipt and we will reimburse you via PayPal.
International shipments: If we ship your light to your country and you fail to communicate with the shipping company to arrange receipt of your package, the shipping company will destroy your package and you will not be refunded from us. Nor will Spider Farmer take the item back or reimburse you for the cost of the item or shipping.
Evan –
Easy to assemble, removable driver is awesome, fits tight in a 4×4 tent but does hang freely, looks to be a good light, the braided wire hangers that it comes with are a bit long.. suggest finding some shorter ones or you won’t be able to get it more then 5ft off the ground in a standard grow tent
Steven Easterday –
Hands down the best light on the market for the money. I have two SE 7000 lights now and plan to buy two more.
Jessicahoskins –
For the money this is the way to go top-notch everything is top of the line and it’s extremely bright reaching High ppfd this is the way to go trust me the king of all lights with the lm301b diodes
Matthew H. Lamb –
Perfect for professional quality buds in a 5X5 tent. Cool, efficient and powerful, the SE-7000 was able to hang at a fixed distance and allow the buds to grow towards the light without causing stretching. The built in adjustment made easy to increase the intensity as the flowers grew. Firm, tight buds that taste great and do the job! Excellent yields of high quality medicine.
Killer –
Perfect grow light! Spider Farmer has entered the high end LED grow light systems. I have a few HLG’s and Electric Sunshine’s LED lights and the 7000 model has all the features needed and nicely laid out on the driver. The driver runs cool to the touch. Mine nicely sits outside the grow tent. Everything about this light makes sense. Buy it now! Just an update. Just started week 5 of flower. I’ve been growing over 53 years (17 indoors) and this light is killing it! WORTH THE MONEY!!!
nice and bright –
This light is nice and bright and you can change brightness with the intensity controller. you can mount the controller outside the tent which is what i did to reduce heat inside the tent. these girls are only 6 weeks old and already 4+ feet tall. this light is perfect for a 5×5 tent which i got from AC infinity. you can see my 6 plants have filled my 5×5 tent nicely!